Returns & Exchanges
At Crepdog Crew, we strive for complete satisfaction with every purchase of our premium streetwear and sneakers. If you are not entirely happy with your order, we offer a seamless return and exchange process within 7 days of delivery for eligible items.
Return Process
- 1.Initiate Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Quality Inspection
Ensure that the product is in its original, unworn condition with all tags, brand packaging, and the Crepdog Crew authenticity tag intact.
- 3.Secure Packaging
Pack the items securely in their original shipping box to prevent damage during transit and await our scheduled courier pickup.
- 4.Refund Processing
Once our warehouse team verifies the item's condition, your refund will be processed to the original payment method or issued as store credit within 5-7 business days.