Frequently Asked Questions
Everything you need to know about your next drip.
Are all the products on Crepdog Crew authentic?
Absolutely. Every item undergoes a rigorous multi-step verification process by our expert team to ensure 100% authenticity before it reaches your doorstep.
How long does shipping usually take?
Orders are typically processed within 24-48 hours. Depending on your location, standard shipping takes 3-7 business days, while expedited options are available at checkout.
What is your return and exchange policy?
We offer a 7-day return policy for unused items with all original tags and security seals intact. Please note that certain limited-edition hype releases may be final sale.
Which payment methods do you accept?
We accept all major credit and debit cards, UPI, net banking, and popular digital wallets. We also offer EMI options through selected banking partners.
How can I track my order?
Once your order is dispatched, you will receive an email and SMS with a unique tracking ID and a link to monitor your shipment in real-time.
Do you ship internationally?
Yes, Crepdog Crew ships worldwide. International shipping rates and delivery timelines are calculated at checkout based on your specific destination.